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Connecting Shoptet to your ERP: the 5 most expensive mistakes

Connecting an e-shop to an ERP looks like a technical task. In reality it is a process project. Here are the five mistakes I see most often.

·1 min read·Dominik Schreier

Connecting an e-shop to an ERP is often briefed as “a technical task for a developer”. In reality it is a process project — technology comes second.

1. Starting with technology instead of process

First map how orders, stock and invoices flow today — and how they should flow tomorrow.

2. No clear “source of truth”

Where is the master for products, prices and stock? Without a clear answer, sync starts overwriting data.

3. One-way sync

Pushing orders into the ERP is not enough. Statuses, stock and documents must flow back.

4. No acceptance criteria

Without them you can’t verify the vendor delivered what you actually needed.

5. Nobody owns the whole

The e-shop, the ERP partner and the developer each handle their piece. Someone must own the outcome.

Recognise yourself in any of these? Tell me about your project.

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